Caravan and Motorhome Finance

Once you have chosen your motorhome or camper van, and of course prior to being able to drive it away, you will unfortunately need to pay for it! We accept all the normal methods of payment such as debit cards , building society cheques, bankers drafts and electronic bank transfer. 

Alternatively, you may wish to finance your Leisure vehicle. So, we have teamed up with a variety of leading finance providers to offer some great funding packages that are available on all of our motorhomes and camper vans; of course subject to status.

Depending on your chosen vehicle, leisure loans can operate for up to 10 years, which allows us to tailor an affordable monthly payment. The payments are fixed for the duration of the agreement, so irrespective of changes in the market your monthly budgeting will remain constant.  It could be a welcome alternative to using your hard-earned savings and freeing them up for opportunities or unexpected emergencies!

For more information on financing your motorhome or campervan please contact us for full details, and please read our Initial Disclosure Statement as per below. 

INITIAL DISCLOSURE DOCUMENT & FREQUENT QUESTIONS

1 The Financial Conduct Authority (FCA) The FCA is the independent watchdog that regulates financial services. Use this information to decide if our services are right for you. 

2 Consumer Credit Disclosure - We are a broker for finance and not a lender. • The lenders that we use are given first right of refusal. This is because these lenders will pay us a commission for introducing you to them. • This commission can be based on the amount you borrow or the vehicle you purchase.   • We will inform you of the amount of commission that we will earn in good time. • We will require your consent to receive this commission.   

You do not have to take our finance as it is available through other distributors. 

You can arrange funding for your vehicle elsewhere and it may be cheaper. 

3 Who regulates us? 

Motorhome Dealer Group Ltd is an appointed representative of Ingeni Services Group Limited, Unit 11, Atlas Works, Foundry Lane, Earls Colne, Colchester CO6 2TE which is authorised and regulated by the Financial Conduct Authority. Ingeni Services Group Limited’s FCA Number is 747381. Ingeni Services Group Limited permitted business is to act as a credit broker, not as a lender, for the introduction to a limited number of lenders. 

You can Check this on the FCA’s Register by visiting the FCA’s website www.fca.org.uk/register or by contacting the FCA on 0800 111 6768. 4 What to do if you have a complaint If you wish to register a complaint, please contact us: in writing by phone by email Jonathan Davis, Ingeni Services Group Limited, Unit 11, Atlas Works, Foundry Lane, Earls Colne, Colchester, Essex, CO6 2TE Telephone 01787 221909 [email protected] If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service

What can you do if you wish to complain about our services or contact us?

If you wish to make a complaint, please contact us:

by writing to us at Complaints, Three Counties Motorhomes, 46 Hatch Pond Road, Nuffield Industrial Estate, Poole, Dorset, BH17 0JZ

by emailing [email protected]; or

by telephoning 01202 673735.

If, after making a complaint to us you are still unhappy and feel the matter has not been resolved to your satisfaction, please contact the Financial Ombudsman Service (“FOS” - www.financial-ombudsman.org.uk). Please note that FOS may not be able to deal with complaints from business customers.

[Further details about our complaints procedure and FOS are available on request.

If you require further information, please contact us by telephoning the above number(s) or emailing us at [email protected] addressing your correspondence Andy Spencer